1. What kinds of payments do you take?
We take credit cards (Visa, MasterCard, American Express) and PayPal. All payments are handled safely.
2. Do you ship for free?
Yes! We ship all orders within the UK for free.
3. How long does it take for delivery?
Most of the time, orders are processed within one to two business days. Delivery usually takes 3 to 7 business days, but it depends on where you are.
4. Is it possible to track my order?
Yes, for sure. You will get an email with a tracking number after your order has been shipped so you can keep an eye on it.
5. What is your policy on returns?
You can send things back within 90 days of getting them. Items must be in their original condition, not worn, and have all of their tags still on them. We process refunds within seven days of getting your return.
6. What do I do to send something back?
To ask for a return, email us at contact@cettey.shop.
Make sure the items are packed well and send them to this address: 1 Dryden Ave, Balderton, Newark NG24 3QT, United Kingdom.
We will process your refund as soon as we get it.
7. Can I switch things?
Right now, we don't offer direct exchanges. To trade something, send it back for a refund and then place a new order.
8. How can I get in touch with you?
You can get in touch with us by email at contact@cettey.shop.
Call us at +44 374 936 4565.